Privacy Policy
Effective Date: February 24, 2025
IF YOU ARE A CLIENT USING CUSTOM GPTs, YOU ARE ALSO SUBJECT TO THESE TERMS, CONDITIONS, AND PRIVACY POLICY HERE.
1. Introduction
Welcome to Masthead Strategies (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.themastheadstrategy.com (the “Site”), and interact with our services.
By using our Site, you consent to the data practices described in this Privacy Policy.
2. Information We Collect
We collect the following types of information:
A. Information You Provide Directly
• When you fill out forms (e.g., newsletter signup, contact forms, surveys)
• When you purchase services or products
• When you communicate with us via email or chat
B. Information We Collect Automatically
• Log Data: IP address, browser type, pages visited, and time spent on our Site
• Cookies & Tracking Technologies: We use cookies to enhance your experience and track website analytics
C. Third-Party Data Collection
• We use third-party services (e.g., Google Analytics, Squarespace Analytics, Stripe for payments) that may collect data according to their policies.
3. How We Use Your Information
We use your personal data to:
• Provide, improve, and personalize our services
• Respond to inquiries and customer service requests
• Process transactions and payments
• Send marketing emails (only if you’ve opted in)
• Comply with legal requirements
4. How We Share Your Information
We do not sell your personal information. However, we may share your data with:
• Service providers (e.g., payment processors, analytics tools)
• Legal authorities, if required by law
• Business partners if collaborating on services you’ve requested
5. How We Use Your Information
We use your personal data to:
• Process payments for products and services
• Verify transactions and prevent fraud
• Comply with tax, accounting, and regulatory requirements
We do not store your payment details. All transactions are processed securely through third-party payment providers.
6. How We Share Your Information
We use third-party payment processors, including:
• Stripe (for credit/debit card payments)
• PayPal (if applicable)
• Squarespace Commerce Payments (if enabled)
These payment providers process transactions securely and are responsible for handling your financial information. We do not have direct access to your full payment details.
For details on how they handle your data, please review their privacy policies:
• Stripe: https://stripe.com/privacy
• PayPal: https://www.paypal.com/privacy
• Squarespace Payments: https://www.squarespace.com/privacy
7. Payments & Transactions (New Section)
A. Secure Payment Processing
We use secure, PCI-compliant third-party services to process payments. Your financial details (credit card numbers, bank information) are handled by these providers and are not stored on our servers.
B. Refunds & Chargebacks
If you make a purchase on our Site, any refunds or disputes are subject to our Refund Policy (link to your refund policy if applicable).
C. Taxes
Applicable taxes may be added to purchases based on your location.
8. Cookies & Tracking Technologies
We use cookies to improve website performance and user experience. By continuing to use our Site, you agree to our use of cookies. You can manage your cookie preferences via your browser settings.
9. Data Retention
We retain your data for as long as necessary to provide services, comply with legal obligations, and enforce our policies.
10. Your Rights (GDPR & CCPA Compliance)
Depending on your location, you may have the right to:
✅ Request access to your data
✅ Correct inaccurate information
✅ Request deletion of your data
✅ Opt-out of marketing communications
To exercise your rights, contact us at support@katiedunn.com.
11. Third-Party Links
Our Site may contain links to external websites. We are not responsible for their privacy practices.
12. Security Measures
We implement security measures to protect your personal information. However, no method is 100% secure, and we cannot guarantee absolute security.
13. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
14. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 support@katiedunn.com